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How we work

At TRIG we take a systematic and staged approach to every new product development. This enables us to use standard check points during the design process to ensure a project remains on track with the requirements of the original specification, timescales and budget. To read more about the stages in our process please see the Services section.

Having a stage by stage approach also allows us to have regular interactions with our clients so they can be involved in the process and have an input into what direction they would like the project to go when we offer alternative ways forward.

Every project has a dedicated project lead, usually one of the directors, to steer and manage the project and be the main point of contact for the client. The project lead will regularly update the client on progress and discuss points that have come up during development so the client feels involved in the process and isn’t left wondering what’s happening.

All projects are different. The duration of a project will depend on complexity, involvement of external partners, compliance and testing requirements and many other factors. At the outset of any new project we aim to give the client a clear understanding of what is involved in terms of stages of development, costs, timescales and the required input from external parties. Although this can only ever be an estimate, our experience enables us to give a reliable predication of what lies ahead.

Our Values

Being an established business, we have been able to work on and develop our core values over the years. Having these underpinning everything we do has contributed to our successes and enables us to continue to operate at a high level delivering outstanding product design for our clients.

  • Challenge every preconception
  • Strive to exceed customers’ expectations
  • Act with honesty and integrity
  • Promote environmental considerations
  • Build quality into everything we do
  • Continually improve system, process and services

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History

Having been in business since 2004 and in the industry for a decade before then we have amassed a huge amount of experience to combine with our creative talents.

Over the past 20 years we have completed literally hundreds of projects, some of which can be seen on our work pages.

We have collaborated with over a hundred different clients and had the opportunity to work with some amazing individuals and companies. Here is a brief timeline of our history to date.

Trig Creative A timeline Scroll Right >
2004 Trig Creative Founded
2006
First studio opened in Leeds
2008 Relocated to larger studio in Leeds
2009 Achieved ISO 9001 accreditation
2010 Relocate to larger studio in Leeds Success at Plastic Industry Awards
2011 Success at Design Week Awards
2012 Success at Plastic Industry Awards
2013 Judging duties at Plastic Industry Awards
2014 Judging duties at Plastic Industry Awards
2015 Success at Plastic Industry Awards
2017 Success at the European Product Design Awards Success at the A Design Awards
2018 Relocate to current studio in Harrogate
2020 Release our own product for sale - EV Charging Ring
2024 Celebrating 20 years in business Rebrand and new website launched

Our directors

Peter Reed BA (Hons) MA

Director

I grew up with a passion for technology, LEGO, Meccano, seeing how things worked, how they went together and how I could make them better. After 25 years in professional design, not much has changed, I am still striving to improve how something can function, look and be manufactured.

With a degree in Product Design completed in the late 90s I went into design consultancy work and gained experience working on projects in sectors as varied as power tools, food and beverages, automotive accessories and health and fitness. It was during this time that Alex and I met and started our long-standing working partnership. It was also around this time that I obtained a Masters Degree in Design which led me to taking on a part time role as a University Lecturer. This provided the ideal opportunity to start TRIG in 2004.

In addition to my shared managerial role at TRIG I am also the companies Technical and Production Manager overseeing tooling and manufacturing projects for clients. This is a particular industry interest of mine with the process of injection moulding being my specialism having obtained formal qualifications in this area. Outside of work I enjoy being outdoors, walking in the Lake District with my family. I also have an interest in woodwork and cabinet making and normally have various projects ongoing at home.

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Alex Smith BA (Hons) MA

Director

As a child I loved to draw, I was fascinated in making my drawings look as realistic as possible experimenting with shapes and perspective to achieve the best likeness. I was advised by my Art teacher to look into Industrial Design as a possible career option and after finding out more about what this was, I was set on a path that has led me to being a Director of TRIG today.

After obtaining a BA (Hons) Industrial Design I have worked in Design Consultancy roles exclusively and whilst doing this I have obtained a Masters Degree in Design Practice and held a part time Senior Lecturer post on a prestigious BSc and BA Product Design course.

My role at TRIG means I am still very active in design projects, leading many at any one time and staying hands on in developing products for clients. In addition to this I am the Quality Manager for the business, ensuring it stays ISO 9001:2015 accredited and striving to improve our systems and processes to help us become better at what we do.

I have a professional interest in the sustainability issues surrounding product development and how the designer can make a positive difference to the end-of-life implications of a product. On a personal level I enjoy time with my family and two sons; supporting their interests. The little time this leaves I try and spent playing the guitar and growing my collection of instruments.

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